Services
Todd Conkright Consulting provides a people-centric set of solutions and services to support your organization's mission. Below is a sampling of services we can provide. Don't see what you're looking for? Send us a message and we'll let you know how we can provide what you need, or connect you with someone in our network.
Human Resources
Continuous Process Improvement
Leadership Development & Coaching
Strategic Planning
More about Human Resources
Interim HR leadership and functional support.
Phone and email support for management on employee relations issues
Federal and state employment law/compliance guidance
Performance management and performance improvement advising
Policies and procedures for critical HR functions
Customized employee handbooks
Compensation benchmarking, market-analysis, and research
Geographical cost-of-living guidance and relocation research
Referral partnerships with employment attorneys, payroll services, and other HR- related professionals
Human resource compliance audits
Employee engagement & satisfaction surveys
Training on important workplace topics such as sexual harassment prevention, diversity, effective supervision, and communication
Talent sourcing and recruiting support
Find out about monthly, quarterly, and annual subscriptions for Virtual HR Services
More about Continuous Improvement
Six Sigma: Root Cause Analysis, Sources of Waste. Using a disciplined, data-driven approach to eliminate “defects” in any process.
Operational Excellence Review. Functional or total organization review of processes, policies and practices to identify inefficiencies and move toward operational excellence.
Continuous Improvement Training. Providing training to individuals and groups to equip them to use tools and mindsets that lead to continuous improvement.
Process Mapping & Documentation. Identifying how tasks and processes are carried out, improving & clarifying those processes, and creating documentation to ensure consistent training.
Process Standardization. Using documentation and evaluation to identify the one best way to perform a task or process and providing training and resources to support consistency.
More about Coaching & Leadership
Leader competency & preparedness assessment.
Custom leadership training.
Coaching of leaders and key employees.
Leader selection and succession planning.
Check out the Cultivating Leadership series.
Find out about monthly, quarterly, and annual subscriptions for leader coaching.
More about Strategic Planning
Develop Organizational Mission/Vision. Facilitate workshops to identify organizational mission and vision as a precursor to strategic planning.
Appreciative Inquiry Methodology. Applying a positive approach to strategy development using the Appreciative Inquiry cycle of discover – dream – design – deliver.
SWOT Analysis. Identifying the strengths, weaknesses, opportunities & threats of an organization, business unit or team as a starting point in strategy development.
3-5 Year Strategic Planning. Identifying mid-range strategic goals and incremental milestones to ensure movement toward goals.
Succession Planning. Using a variety of assessments to identify those ready for advancement and developing a method to prepare and train individuals identified to succeed current leaders.
Don't see exactly what you're looking for? Contact us today for discuss your specific needs.
Examples of Completed Projects
Learning Paths (Automotive, Marketing)
Worked with team to build learning paths for 20+ roles within the North American marketing team of international automotive corporation.
Full review of existing learning objects, curriculum, and training-related resources.
Conducted a survey to identify what's working and what training/ knowledge gaps exist.
Acquired deeper insights from focus groups to better undestand opportunities.
Built comprehensive learning paths for each role.
Recommended additional curriculum and resources to close gaps.
Led development of new content.
Process Mapping, Documentation (Nonprofit, Healthcare)
Created process maps for healthcare-based non-profit to aid in onboarding new employees.
Created initial flow chart for tissue and bone marrow acquisition.
Added variables within each step of the process.
Identified role-specific responsibilities for each task using swim-lane diagram.
Verified each diagram with multiple subject matter experts and stakeholders.
Provided guidance for development of standard operating procedures (SOPs).
Created template for other departments to use.
Operational Excellence Review (HR, financial services)
Led team of consultants to review all aspects/functions of global human resources operations for an international financial services company with the goal of removing redundancies and increasing efficiency within each HR area.
Acquired data on talent acquisition, onboarding/new hire processing, separation, compensation, payroll, benefits, and record keeping.
Observed employees in all HR functions at representative global sites to find redundancies and inefficiencies.
Provided the client with report showing areas of recommended improvements, consolidation of work, and cessation of tasks, prioritized with greatest impact.
Presented findings to HR executive team and provided guidance and insight for executing on the recommendations.
Strategic Planning (Healthcare, Nonprofit)
Worked with senior leadership team of a healthcare-based nonprofit to develop a short-term strategy after a leadership change (CEO).
Used Appreciative Inquiry (AI) to identify shared values and goals. Interviewed stakeholders across the organization (board, management, front-line) to uncover themes and bring to light successes and aspirational goals.
Used themes to create solid strategic goals for a 2-3 year period.
Worked with individual teams/departments to apply the goals at their level.
Developed process maps to document processes for critical roles to increase consistency and use to build training materials.
Worked with local Best Places to Work organization to conduct a baseline employee engagement survey.